Develop an understanding of the skills and resources
of existing technology personnel within the client organization
Audit the Enterprise Infrastructure, Architecture
and Corporate Security measures
Provide an application analysis and look at
application integration so that the client can gain leverage
on their IT investments
Perform a data audit on decision support systems
and those systems up or downstream of the target applications
Audit technology investments and usage patterns
while defining process mappings
Take inventory of the hardware, software and
configuration standards used by each of the business groups
supported
Document, analyze and make recommendations around
the existing support processes and service levels provided
Analyze the information collected and compare
it with similar data from other parts of the organization and
industry benchmarks
Develop and present recommendations for the
changes required in the technology support levels and staffing
